Hey! Some of my Profile Information Is Missing!

 
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posts: 10

May 05, 2008 00:19    Quote
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Have you noticed that some of the information you entered for things like your office location and Broker-Dealer Affiliations are missing? Well, at the time of this writing the reason is that your profile type is set to "Advisor" and strangely enough will only show up if you change it to "Student". Our recommendation? The only fix for right now is to change your profile type to say "Student" for now until we can get it fixed. What can I say? We are all students in some way anyhow right? You can do this in 3 Easy Steps (well, 4 actually):

 

Step 1: Step 1 of Changing your Profile to Student

Click on "My Account"

 

 

 

Step 2: Step 2 to Change Your Account to Student

Click on"My Settings"

 

 

Step 3: Step 3 To Change Profile to Student

Click on "Student" Radio Button

 

 

Step 4: Step 4 to Change to Student Profile

You MUST be sure to save your changes!

 

We hope to have this fixed very soon and it will absolutely be resolved by the time we are ready to roll out the Student and Parent Profiles. If you have any other questions please let me know - Thanks!

 

-Andrew

 



posts: 10

May 16, 2008 14:07    Quote
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Okay, we just got this fixed today so you can now switch your settings over to "Advisor" and your information will show up.